General

What are your toys made of?

Our toys are made out of platinum cure silicone, cosmetic grade mica, silicone pigments, and occasionally other safe additives (glow pigments/silicone thinner/slo-jo/etc), with the majority being from the same provider as our silicone. The brand we use is Smooth-On, the same as many of our fellow makers! Platinum cure silicone is body-safe and will not leech chemicals/harbor bacteria like a lot of other commonly used sex toy materials.

Do you have the safety information on your products?

Of course! See the below links for the safety data sheets on all the products I use to make my toys/prosthetics. 

Super soft 00-20 silicone: Data sheet :: Skin-safe certification

Soft near clear 00-31 silicone: Data sheet :: Skin-safe certifcation

Soft 00-30 silicone: Data sheet :: Skin-safe certification

Medium near clear 00-45 silicone: Data sheet :: Skin-safe certifcation

Medium 00-50 silicone: Data sheet :: Skin-safe certification

Firm 10A silicone: Data sheet :: Skin-safe certification

Extra firm 20A silicone: Data sheet :: Skin-safe certifcation

Extremely firm 30A silicone: Data sheet :: Skin-safe certification

Silicone pigment (electric colors): Multiple, scroll down to bottom of page

Slicone pigment: Data sheet

Mold release: Data sheet

Thi-vex: Data sheet

Slo-jo: Data sheet

Silicone thinner: Data sheet

Mica provider links: Just Pigments & Eye Candy Pigments

What firmnesses do you offer?

Right now we offer super soft, soft, soft-medium, and medium firmness! Super soft (00-20 shore) feels comparable to a slightly firmer marshmallow, soft (00-30 shore) feels like a gummy bear, soft-mediun (00-40 shore) is a middle ground between soft and medium, and medium (00-50) is closest to an unflexed muscle. Medium and soft-medium silicone toys don’t have much of a tacky surface, while super soft and soft toys do have a slight bit of grab to them. Super soft and soft firmnesses are recommended for larger toys, and for toys that are a bit above your normal size range. Medium is typially best for smaller toys and toys within your normal size range. If you’re looking into a model that has a fair amount of extra texture you’re not used to, super soft or soft firmness is normally the best choice as they have the most give! For more information on different firmnesses, please see the shore hardness scale provided by Smooth-On!

What are your toy's finishes like?

Our toys have a gentle matte finish to them! In the future we hope to have an option for a glossy finish, but as of now all models and sizes are matte.

What sizes do you offer?

For insertables, we plan to have mini, small, medium, large, and extra large available. For penetrables we hope to offer two smaller "mini" sizes, and two larger sizes with different tightnesses. Due to time restraints we have to add sizes gradually, but they are all slowly getting additions.

What size should I get my toy in?

For insertables, if you are new to toys, it's generally best to go on the smaller side first! Most of our "smalls" are good starting places, except with longer or thicker models (in which case a mini would be best). If you believe you are particularly sensitive to size, it's always safest to start with a mini and work up! 

For penetrables it's best to check the recommendations on the model page, though it is still personal preference. Take into consideration the texture, dimentions, and firmness when selecting a size.

I'm unsure of what model/firmness/etc, I want my toy in, can I ask for help?

Of course! We are always happy to answer any questions you may have about our products, or provide help selecting any of the options we have available.

The toy I got ended up not working for me, can you still help me?

Yes! Though this is not cause for return or refund, we can still suggest solutions, recommend different models/firmnesses, or address any underlying issues that may have caused the toy to not work for you.

How fast do inventory toys ship?

Typically within 2-3 business days, but we occassionally drop them off the same or next day! Though please give us up to 2 weeks to ship inventory, this is just the average.

Where do you ship to?

Right now we only ship to the USA and Canada! We hope to expand this very soon.

Do you cover customs fees for international orders?

Customs fees are the responsibility of the buyer, and vary depending on your country. Be sure to check your local fees before placing an order if you're outside the USA!

Is your shipping discreet?

Absolutely! We understand not everyone is comfortable with others knowing they bought toys, so we ship all products in plain brown boxes, flat rate USPS boxes, or regular priority boxes, with no branding or indication that there’s a toy inside on the box. Sender is listed as "TPC" on the shipping label. For international shipments, we list our toys as being "silicone sculptures" on customs forms.

Can you do address changes?

We can! Be sure to message us at least an hour after you purchase with any edits needed. Be aware that there may be additional shipping costs you need to cover, especially if you are changing a package from domestic to international.

What do you do with flawed toys?

Severely flawed toys stay with us, but minor issues, such as bubbles/nicks/scuffs/poor base trims/etc, may be offered at a discounted price. How discounted they are varies based on the severity of the flaw, but it is typically around $5-30 off base price.

What does your quality control process look like?

Our toys go through 4 checks before they are sent out to you! First check is done right out of the mold, where we take a flashlight to the toy and check for any sort of flaws in all areas of the toy. The toy is then washed to remove any mold release in a mild soap and water, and gets another check after it's bath like the one above. Your toy is then boiled for a few minuets, set in a sanitized area to dry + cool, and checked again + photographed. It is bagged, heat sealed in it's bag, and set in the bin with the rest of our ready to ship toys. When shipping day comes all toys and bagging are checked one last time to make sure they are up to standards before they make their way home to you! We are real picky about quality & properly disclosing any flops/flaws, but if anything ever gets past us please message the shop at theprincescourttoys@gmail.com

Who designs your models?

A lot of our models were designed in-house, but we might occassionally pick up models from small creators! See list below for each model -

Naiad - Sionidae (Twitter :: Website)

Amare - In-house

Bay - In-house

Lovel - In-house

Mara - In-house

Marrow - In-house

Pip - In-house

Customs and Comissions

Can you design a fully custom toy for me?

Yes, under certain circumstances! We are not officially open for commissions, but we would consider taking on a fully custom toy request (model design up to the finished silicone product). Expect quotes for these to not be less than several hundred dollars, and push up into several thousand for particularly labor intensive things (ex - inflatable toys, XL+ sizing). Contact us at theprincescourttoys@gmail.com to discuss possible commissions!

Can you make me a custom toy of an existing model?

See custom availability on the customs page! We only open for customs a limited amount of time each month to keep wait times short.

I missed the toy I was after in a drop! Can you make a similar custom?

Yes! When customs are open you can send us images of any previous toys we made and we can use them as reference for your pour. They will never be exactly alike, due to silicone being a liquid medium and unpredictable at times, but we can at minimum use similar colors/a similar pour style!

With "surprise me" customs, will I receive a single colored toy?

With surprise me toys you are getting at minimum 2 colors in your toy. We do not pour single color toys, except at customer request!

What colors are available for customs?

All of our colors are hand mixed each time we pour, so we do not have any "default" colors for customs! We do our best to match the colors provided by our customers, though some variation is normal and expected since we have to eyeball colors and screens may show different colors depending on brightness/filters added. To get the most accurate colors for your customs, we disable any blue light filters and put our screen brightness all the way up when matching colors.

Miscellaneous

Can I tag your shop in NSFW content?

Yes! Though we won’t retweet it/like it/comment (to avoid it appearing on our follower's feed) on our main Twitter account, we will retweet it on a designated explicit Twitter account as soon as we get that up and running. Our main Twitter account is only for not in use toy photos/updates/new product announcements/etc.

How many people work for you?

Right now it is just me who handles the bulk of the responsibilities, but occasionally a few goblins give me a hand!

Can you provide wholesale or work with drop-shippers?

We do not provide wholesale for other shops, nor allow drop-shipping of our products. Any attempts at posting our products on other platforms will result in a ban from purchasing from us, and any unauthorized replications of our products being taken down.

Can I resell toys?

Of course! While we do not allow other stores to bulk buy our products to resell, individual customers are more than welcome (and encouraged) to resell their toys if they so desire. If you no longer want your toy for reasons warranty doesn't cover, you are encouraged to keep your toy in the bag unopened to retain it's resell value. Toys can be resold on platforms such as Twitter and Reddit, and we will typically retweet resell posts if you tag us!

Can I review your toys in exchange for a free toy?

We are currently not offering free toys in exchange for reviews!

Can you teach me how to make my own toys/start a shop?

On the legal side, no! As for the production of toys, we can answer quick questions or trouble shoot with other shops. We unfortunately don't have the time to walk people through the entire process, however. But, making an introduction to toy making is on our to-do list!

Are you willing to do trades with other shops?

Typically yes, depending on how busy I am! Dosen't hurt to ask; I love seeing other maker's work in person!